How to I contact Slumerican about an order inquiry?
Our Contact Us page offers an email option to reach us. We also provide a Customer Text Line (615) 219-5895.
Do you sell Creek Water at the Slumerican Made Flagship Store?
Unfortunately, we cannot sell Creek Water in-store because we do not have a liquor license. However, you can purchase it online by following the "Creek Water" link above.
Can I send in an item to get it autographed by Yelawolf?
Due to overwhelming demand, we are unable to accommodate such requests. The best way to go about this is to attend a meet and greet or store event.
Why can't I return the vintage item I purchased?
All vintage items are final sale. Feel free to request specific measurements or ask questions prior to purchase.
I paid for priority shipping, it's been several days and I still haven't received my package. Why is this?
We do our best to fulfill orders in a timely manner. However, we do not ship on Sundays, Mondays and Holidays. Please refer to our shipping policy for more information.
My order was incorrect. How can we fix this?
We apologize for the inconvenience. Please reach out to us here or email us at firstname.lastname@example.org so we can get it resolved.
How can I exchange an item for a different size?
Please reach out to us here or email us at email@example.com and we will be glad to help you with your exchange.
I placed an order online but I changed my mind. Can I cancel my order?
Reach out to us at firstname.lastname@example.org ASAP and we will do our best to assist you with your order. However, once an order is fulfilled, it cannot be cancelled.
My order included a pre-order item. When will my order be shipped?
Orders containing pre-order items will be shipped together once all items are in stock.
I ordered something from Slumerican Ballmart but have not received my item. Who should I talk to?
Slumerican is no longer affiliated with the Ballmart site. We are working on taking it down. If you have any questions regarding orders placed through Ballmart please contact them here.